Every phone call generates a Call Detail Record. Here's how a billing engine transforms millions of those records into an accurate invoice — automatically.
BlueRockTEL makes it easy to add a visual banner to your invoices — ideal for promoting a service or sending a seasonal message to all your customers at once.
BlueRockTEL installation templates are operational blueprints that standardise your customer deployment process — from signature through to billing activation.
The CDR file is at the heart of every telecom billing operation. Here is what it contains, how it works, and how a solution like BlueRockTEL uses it to bill your customers.
By default, BlueRockTEL bills all your active records in a single monthly run. But some operators need multiple billing batches per month. Here is how it works.
Choosing the right telecom billing solution is a strategic decision. Here are the essential criteria to evaluate and why BlueRockTEL meets those requirements.
BlueRockTEL offers two billing modes: pre-production to verify your data before sending, and production to generate and deliver real invoices. Here is how to use them.
BlueRockTEL exposes an API that enables real-time customer identification. Here are some useful routes, illustrated by their use with the 3CX Call Flow Designer.
Need to check what your customer sees in their online portal? BlueRockTEL's impersonation feature lets you access their account securely and instantly.