Telecom Billing Software
Process CDRs, apply your pricing plans and automatically invoice hundreds of telecom customers. BlueRockTEL is the billing solution built for telecom operators, resellers and integrators.
The problems every telecom reseller faces
CDR Processing
Thousands of raw CDR files to process manually every month. Costly rating errors pile up and customer disputes multiply.
Multi-site customers
Managing customers with multiple sites, offers and line numbers. Without a unified view, every change becomes a risky operation.
Late invoices
Invoices sent late, time-consuming manual follow-ups and unpaid rates that eat into margins month after month.
From CDR import to payment collection — automatically
Import your CDRs
Drop your CDR files from your IPBX, SIP operator or VoIP gateway. BlueRockTEL ingests them automatically.
Real-time rating
Your pricing plans are applied automatically — flat-rate, per-minute, hybrid. Every call is correctly valued.
Invoice generation
Invoices are generated in batch, customized to your brand and sent by email to each customer.
Automatic collection
A SEPA file is generated in one click. Direct debits go out, collections come in — with no manual entry.
Manual processes vs BlueRockTEL: what actually changes
Every week spent on manual processing is a week lost for growing your customer portfolio. Here is what automating your telecom billing chain concretely changes.
| Task | Without BlueRockTEL | With BlueRockTEL |
|---|---|---|
| CDR processing |
Manual import, formatting in Excel, line-by-line verification. Several hours per customer, high error risk.
|
Automatic ingestion from your IPBX or wholesale operator. Full portfolio processed in minutes, zero manual handling.
|
| Rating |
Manual rate calculations in spreadsheets. Frequent tier errors, impossible to manage complex models at scale.
|
Automatic rating engine: pricing plans applied instantly to every CDR, with native support for bundles, time tiers and hybrid models.
|
| Invoice generation |
Invoices created one by one from a Word or Excel template. Time-consuming, graphically inconsistent and impossible to scale.
|
Batch invoicing for your entire portfolio in seconds. Each invoice matches your branding and is sent automatically by email.
|
| SEPA collection |
SEPA files built manually or exported from another tool. Processing delays and error risk on mandate references and IBANs.
|
SEPA XML PAIN.008 file generated in one click from BlueRockTEL. Mandates stored, references auto-generated, return tracking integrated in the dashboard.
|
| Overdue reminders |
Manual email reminders, often late or forgotten. No structured follow-up and margins eroded each month.
|
Automatic reminder sequences triggered on a configurable schedule. Each customer is followed up at the right time by email, with no team intervention required.
|
| Consumption monitoring |
Excel spreadsheets reconstructed from raw CDRs. Approximate, time-lagged and of limited use for detecting anomalies or managing disputes.
|
Real-time dashboard per customer and site: call volumes, destinations, consumption anomalies. Automatic detection of unusual patterns to prevent telecom fraud.
|
Every billing model you need, without constraints
Whether you sell unlimited voice bundles, per-minute communication or complex offers combining subscriptions and consumption, BlueRockTEL handles all of it. Configure your pricing plans freely with no technical constraints or additional development.
Unlimited voice bundles
Ideal for SMBsDefine monthly plans with unlimited outbound calling to national landline and mobile numbers. BlueRockTEL automatically tracks consumed minutes and applies out-of-bundle rates when exceeded. Manage multiple plan tiers and assign them freely to each line or group of lines.
Per-minute billing with tiers
Wholesale operatorsConfigure detailed rate sheets by destination: national landline, national mobile, international numbers by country, special numbers. Define time bands (peak/off-peak, night and weekend), differentiated prices by network type and rounding rules to the second or minute. Every CDR is evaluated precisely at any volume.
Hybrid models and SIP subscriptions
Converged offersCombine fixed monthly subscription, included communication volume and per-minute overage in a single contract. Manage SIP Trunk lines, DDI numbers, number portability and options (voicemail, recording, conference) in unified billing. One contract, one monthly invoice.
Multi-service bundles
Multi-activity MSPCreate packaged offers that combine telephony, internet, IT maintenance and managed services in a single monthly invoice. Link maintenance contracts, leased equipment and cloud services to your customers' telecom billing. One invoice, one SEPA direct debit.
Six modules to run your entire telecom business
Rating & Billing
CDR processing, pricing plans and multi-customer billing in seconds.
Learn moreCRM & Prospection
360° view of each customer: contracts, services, contacts and history.
Learn moreProject Management
Orchestrate your telecom and office deployments from A to Z.
Learn moreDebt Recovery
Automate your reminders and reduce unpaid invoices effortlessly.
Learn moreHelpdesk
Manage tickets and interventions, linked to each customer contract.
Learn moreCustomer Satisfaction
Measure and manage your customer satisfaction continuously.
Learn moreCompatible with your existing telecom infrastructure
BlueRockTEL integrates with the leading telecom equipment on the market, whether on-premise IPBX, VoIP gateways or hosted SIP switches. CDR import is compatible with industry-standard formats as well as proprietary formats from major French and European wholesale operators.
Import can be performed by manual file upload, SFTP or via the BlueRockTEL REST API. Telecom operators and resellers can fully automate the import flow with no human intervention: CDR files are retrieved, processed and integrated on a configurable schedule.
For equipment whose CDR format is not yet natively supported, the BlueRockTEL team develops custom connectors. Implementation is guided and initial configuration is carried out jointly with your technical team at no extra cost in Business and Operator plans.
Supported CDR formats
- CSV
- TXT
- XML
- JSON (via API)
- Proprietary formats
Import modes
- Manual upload
- Automated SFTP import
- BlueRockTEL REST API
- Configurable scheduling
IPBX and switches
- Alcatel-Lucent / ALE
- Cisco Unified CM
- Mitel / Unify
- Asterisk / FreePBX
- 3CX Phone System
- Others on request
Compliance and hosting
- Native SEPA XML PAIN.008
- Hosted in France (OVH)
- RGPD / GDPR
- Data isolated per tenant
How a French telecom reseller automated 100% of its billing in 6 weeks
This independent telecom reseller based in the Paris region managed 300 active customers with entirely manual billing processes. Each month, the team spent 2 to 3 days processing CDRs in Excel, calculating consumption and creating invoices one by one. The billing error rate reached 8%, generating frequent customer disputes and a high support load. Adopting BlueRockTEL transformed this operation into a fully automatic process.
"Before BlueRockTEL, billing was our main source of monthly stress. Today it is a fully automatic process. Our customers receive their invoice on the 1st of the month, without exception. Our unpaid rate dropped 35% in one quarter."
Sales Director, independent telecom reseller, Île-de-France
Pricing adapted to your activity volume
BlueRockTEL is available as a progressive monthly subscription, scaled to the number of active customers in your portfolio. No per-transaction fees, no hidden costs linked to CDR volume processed and no limits on the number of invoices generated.
Starter
For resellers starting their telecom activity or migrating from an existing billing tool.
From €149/month excl. VAT
- Up to 50 active customers
- Unlimited CDR import
- Batch invoicing
- SEPA XML generation
- Integrated CRM
- Email support included
Business
For operators with an established portfolio who want to automate their entire telecom value chain.
From €349/month excl. VAT
- Up to 200 active customers
- All 6 modules included
- Full REST API
- Automatic reminders
- Helpdesk and debt recovery
- Priority support
- Onboarding assistance
Operator
For high-volume telecom operators and resellers with custom integration and automation needs.
On request
- Unlimited active customers
- Custom CDR connectors
- Guaranteed 99.9% SLA
- Multi-user access
- Dedicated Customer Success Manager
- Deployment and training included
Indicative prices excluding taxes. Contact us for a personalised quote based on your activity volume and specific needs.
Frequently asked questions about telecom billing software
What is telecom billing software?
Telecom billing software is a business solution that enables operators, resellers and integrators to process CDR files (Call Data Records), apply pricing plans and automatically generate invoices for their customers. It manages subscriptions, call consumption and associated services.
How to automate monthly billing for hundreds of telecom customers?
BlueRockTEL ingests CDRs from your SIP switch or wholesale operator, applies your configured pricing plans and generates invoices in batch. The entire chain — from CDR import to invoice delivery — can be automated with no manual intervention.
Does the software handle flat-rate, per-minute, and hybrid billing models?
Yes. BlueRockTEL supports unlimited voice bundles, per-minute billing with tiers, hybrid models and SIP subscriptions. You configure your pricing plans freely, with no limit on complexity.
Can telecom fraud be detected via CDR analysis?
CDR analysis makes it possible to identify abnormal patterns: calls to premium-rate numbers, unusual volumes, night-time calls. BlueRockTEL provides complete visibility into each customer's consumption, making anomaly detection straightforward.
How to manage multi-site customers with different services per location?
Each customer can have multiple sites with distinct lines, subscriptions and services. BlueRockTEL's customer view consolidates all this information and lets you invoice according to the contractual structure of each account.
How does the software integrate with my SIP switch or wholesale operator?
BlueRockTEL imports CDRs via file (CSV, TXT, proprietary formats) or by API depending on your equipment capabilities. Configuration takes only a few steps and the BlueRockTEL team assists you during the initial setup.
Is BlueRockTEL a VoIP billing software?
Yes. BlueRockTEL is natively designed for VoIP traffic: it processes CDRs from SIP switches (Asterisk, FreeSWITCH, Cisco, and others) and applies per-minute, flat-rate or hybrid voice pricing plans. It handles inbound, outbound and internal calls, DDI numbers, and associated data services.
Is the billing software suitable for a mobile operator or MVNO?
BlueRockTEL is used by MVNOs and virtual mobile operators to bill voice, SMS and data consumption. The rating engine supports mobile CDRs and data events, and adapts to pricing structures specific to mobile markets, including quota-based bundles and value-added services.
What is the difference between a BSS and a simple telecom billing platform?
A billing platform focuses on CDR rating and invoice generation. A BSS (Business Support System) covers the entire customer lifecycle: CRM, service catalogue, contract management, provisioning, billing, debt recovery and helpdesk. BlueRockTEL is a full BSS: billing is just one of the six business modules integrated into the platform.
Is real-time CDR billing possible with BlueRockTEL?
BlueRockTEL processes CDRs in scheduled batches (hourly, daily or monthly depending on your equipment's export frequency), which covers the vast majority of telecom reseller needs. For cases requiring near-real-time rating, the REST API allows CDR events to be injected on demand and processed immediately.
How do I migrate my data from another telecom billing tool?
BlueRockTEL offers a dedicated migration service: importing customer data, contracts and billing history from your existing tool. Connectors are available for common export formats. The BlueRockTEL project team manages the technical scoping and data transfer to ensure a seamless cutover with no business interruption.
Does the software support white-label billing for my own resellers?
Yes. BlueRockTEL includes a multi-tier management module that lets an operator bill its reseller partners at wholesale rates while giving them visibility over their own end customers. Each tier in the chain has a separate space with its own billing identity.
Ready to automate your telecom billing?
Join the telecom operators and resellers who have trusted BlueRockTEL for over 15 years.
Request a free demo