An adaptable solution to unleash your marketing creativity - Advanced configuration of services or fleets for telecommunications and cloud services - Management of third-party payers (leasing)
Pre-deployment technical assessments - Comprehensive project management for client implementations - Configurable automated emails at each stage - Enhanced teamwork and collaboration
CDR Retrieval - Fast mediation/rating system based on NoSQL technologies - Real-time processing, advanced statistics, billing, margin analysis, and supplier billing control
Effective payment management (Direct Debits, Sepa, GoCardless, Stripe, etc) - Automated debt recovery reminders - Streamlined handling of unpaid fees
Advanced ticketing solution - Incoming email filters for ticket direction - Sophisticated time-tracking - Automatic billing for out-of-contract tickets
Integrated newsletter campaign tool - Customer satisfaction surveys - Real-time data feedback and insights - E-learning features for customer training
"Since 2012, we have relied on the services of BlueRockTEL for billing our internet access and OVH phone lines. This has allowed us to focus primarily on providing service and customer support by delivering clear and detailed invoices. What we particularly appreciate about BlueRockTEL is their presence by our side, always providing solutions to the specific needs of our clients. We have been able to deploy installations for national franchises and customize the invoice according to the requirements of their accounting services. Their extensive knowledge of OVH APIs enables them to always find a solution and implement new quality control tools."
"BlueRockTEL saves me valuable time by easily managing the billing of several hundred clients. I also appreciate having reports that allow for detailed analysis of our margins per client and per salesperson. But that's not all, BlueRockTEL also enables me to handle the follow-up on unpaid invoices, the tracking of technical deployment for our solutions, and customer support management. I highly recommend BlueRockTEL to any company looking to save time, and I am very satisfied with the team's responsiveness and work."
"Every month, BlueRockTEL automatically sends invoices to our clients. This represents several hundred records, and each of these records contains an average of ten active services, and for some, even over a hundred. Additionally, our clients' situations and the issues they encounter are diverse, leading us to offer a wide variety of services and packages. The BlueRockTEL solution has demonstrated its ability to handle this complex environment by generating accurate invoices in real-time."
Choosing a telecom billing solution, whether for VOIP, VGA, VGT, mobile or SMS, can be a difficult decision for companies looking to save money and improve the quality of their telecom services. There are many Read more…
What is a telecom CDR file? The CDR (Call Detail Record) file contains a set of data used to collect information on phone calls made or received during a specific period. This file, generally issued Read more…
BlueRockTEL allows you to easily add a visual to your invoices, which can be linked (or not) to a URL, typically a specific page on your website. Many of our clients use this option at Read more…
Hermitage House
7-9 Sandford Road
Dublin 6, Ireland
D06 E2H7